1.Seeking legal protection
Vanuatu has a sound judicial mechanism. If Chinese companies investing in Vanuatu need it, they can directly seek legal protection from relevant departments.
Vanuatu Police Headquarters - VANSEC House
Address: PMB 9014, Port Vila, Vanuatu
Phone: 00678-26570
Fax: 00678-24336
2. Seeking local government assistance
Chinese enterprises investing in Vanuatu can contact the Financial Services Commission, Foreign Investment Promotion Commission, General Administration of Customs and other institutions in charge of foreign investment cooperation when necessary to obtain their support and assistance.
3.Obtaining protection from the Chinese Embassy (Consulate) in the local area
After entering the Vanuatu market, one should report to the Economic and Commercial Department of the Chinese Embassy for registration, and maintain working contact with the Department. If encountering any problems, one should promptly report to the Department and listen to the opinions of the Embassy and the Department. If there are major issues or events, they should be reported to the embassy and the Economic and Commercial Department, and also to the headquarters of the enterprise in China in a timely manner. Under the joint leadership of the embassy and domestic authorities, handle it properly.
Website of the Economic and Commercial Department of the Chinese Embassy in Vanuatu: vu.mofofcom.gov.cn
Phone: 00678-22730/28860
4. Establish and activate emergency plans
Chinese enterprises conducting investment and business activities in Vanuatu should develop corresponding internal safety emergency plans based on the social security situation in Vanuatu and the major safety emergencies that the enterprise may encounter in the local area. The first consideration is to ensure the personal safety of Chinese personnel. At the same time, enterprises should objectively evaluate potential business risks and establish targeted evaluation and early warning mechanisms for internal response to business risks, in order to properly handle business risks.
5 Other Response Measures
Chinese companies and personnel investing in Vanuatu can seek help in emergency situations such as personal and property damage through the following channels:
(1) Local police station bandit hotline: 00678-222222
(2) Other emergency contact numbers:
Medical phone number: 22100/33070
Hospital ambulance phone number: 112
Fire alarm phone number: 22233
(3) Chinese Medical Team for Aid to Warsaw:
Santo Medical Team: Li Yuqi, Phone: 00678-7778895
(4) 24-hour hotline of the Global Consular Protection and Service Emergency Center of the Ministry of Foreign Affairs of China:
0086-10-12308 or 0086-10-59913991.
（5）中国驻瓦努阿图大使馆领事保护电话：00678-7796032。
List of Vanuatu Government Departments and Related Institutions
1. Prime Minister’s Office
Address：Private Mail Bag 9053 Port Vila，Vanuatu
Telephone：00678-22413/33000
Fax：00678-26301
Website：www.governmentofvanuatu.gov.vu
2. Ministry of Agriculture,
Livestock,Forestry,Fisheries and Biosecurity
Address：Private MailBag 9039 Port Vila，Vanuatu
Telephone：00678-33220/23406
Fax：00678-26498
Website：www.governmentofvanuatu.gov.vu
3. Ministry of Education& Training
Address：Private Mail Bag 9028 Port Vila，Vanuatu
Telephone：00678-22309/33500
Fax：00678-24569
Website：www.governmentofvanuatu.gov.vu
4. Ministry of Finance & Economic Management
Address：Private Mail Bag 9058 Port Vila，Vanuatu
Telephone：00678-23032
Fax：00678-27937
Website：www.governmentofvanuatu.gov.vu
5. Ministry of Foreign Affairs,
International Cooperation and External Trade
Address：Private Mail Bag 9051 Port Vila，Vanuatu
Telephone：00678-22913/27045/33190
Fax：00678-26547
Website：www.governmentofvanuatu.gov.vu
6. Ministry of Health
Address：Private Mail Bag 9042 Port Vila，Vanuatu
Telephone：00678-22545/33080
Fax：00678-27451
Website：www.governmentofvanuatu.gov.vu
7.Ministry of Infrastructure and PublicUtilities
Address：Private Mail Bag 9057 Port Vila，Vanuatu
Telephone：00678-22790/33470
Fax：00678-27714
8. Ministry of Internal Affairs
Address：Private Mail Bag 9036 Port Vila，Vanuatu
Telephone：00678-22525/33200
Fax：00678-27064
Website：www.governmentofvanuatu.gov.vu
9. 司法与社区服务部-Ministry of Justice & Community Services
Address：Private Mail Bag 9084 Port Vila，Vanuatu
Telephone：00678-24845/33610
Fax：00678-26467
Website：www.governmentofvanuatu.gov.vu
10. 土地、地质、矿产、能源和水资源部-Ministry for Lands, Geology,Mines, Energy and Water Resources
Address：Private Mail Bag 9007 Port Vila，Vanuatu
Telephone：00678-23105/33120
Fax：00678-25165
Website：www.governmentofvanuatu.gov.vu
11. 气候变化适应、气象、地质灾害、环境与能源部-Ministry forClimate Change Adaptation, Meteorology, Geo-hazards, Environment &Energy
Address：Private Mail Bag 9056 Port Vila，Vanuatu
Telephone：00678-26220
Fax：00678-25677
Website：www.governmentofvanuatu.gov.vu
12. Ministry of Youth and Sports Development
Address：Private Mail Bag 9020 Port Vila，Vanuatu
Telephone：00678-25298/33225
Fax：00678-26879
13. Ministry of Tourism, Trade,
Commerce and Ni-Vanuatu Business
Address：Private Mail Bag 9056 Port Vila，Vanuatu
Telephone：00678-25674/33410
Fax：00678-25677
Website：www.governmentofvanuatu.gov.vu
14. Department of Customs and Inland Revenue
Address：Private Mail Bag 9012 Port Vila，Vanuatu
Telephone：00678-24544/24573/33091
Fax：00678-22597
15. Department of Education
Address：Private Mail Bag 9028 Port Vila，Vanuatu
Telephone：00678-22309/33500
Fax：00678-22849
16. Environment Unit Department
Address：Private Mail Bag 9063 Port Vila，Vanuatu
Telephone：00678-25302/33430
Fax：00678-23565
17. Department of Fisheries
Address：Private Mail Bag 9045 Port Vila，Vanuatu
Telephone：00678-23119/33625
Fax：00678-23641
18. Department of Forestry
Address：Private Mail Bag 9064 Port Vila，Vanuatu
Telephone：00678-23171/33570
Fax：00678-25051
19. Immigration Department
Address：Private Mail Bag 9092 Port Vila，Vanuatu
Telephone：00678-22354/33125
Fax：00678-25492
20. Department of Labour
Address：Private Mail Bag 9022 Port Vila，Vanuatu
Telephone：00678-22610/33130
Fax：00678-27708
21. Department of Ports and Harbour
Address：Private Mail Bag 9046 Port Vila，Vanuatu
Telephone：00678-22339/33600
Fax：00678-22475
22. -Vanuatu Reserve Bank
Address：Private Mail Bag 9062 Port Vila，Vanuatu
Telephone：00678-23333/23110
Fax：00678-24231
23. Vanuatu Investment Promotion Authority
Address：Private Mail Bag 9011 Port Vila，Vanuatu
Telephone：00678-24096/24441
Fax：00678-25216
24. Department of livestock & Quarantine
Address：Private Mail Bag 9086 Port Vila，Vanuatu
Telephone：00678-23519/33580
25. Vanuatu Police Force
Address：Private Mail Bag 9014 Port Vila，Vanuatu
Telephone：00678-22222/26570/33450
26. Duty Free Traders Association
Address：PO Box 434 Port Vila，Vanuatu.
Telephone：00678-22035
Fax：00678-22025
27. Vanuatu Hotel and Resorts
Address：PO Box 86 Port Vila，Vanuatu
Telephone：00678-22313
Fax：00678-23817
28. Vanuatu Financial Services
Commission
Address：PMB 23 Port Vila，Vanuatu
Telephone：00678-22247/27249
Fax：00678-22242
Website：www.vfsc.vu
29. Vanuatu Chamber of Commerce and Industry
Address：PO. Box 189，Port Vila, VANUATU
Telephone：00678-27543
Fax：00678-27542